How can I pay?

The STEFANO RICCI online boutique accepts payment by credit card (Visa, MasterCard and American Express) as well as through PayPal.

When will my order amount be charged to my account?

Your order amount will be charged to your account when you receive your order's Shipping Confirmation email, at the time when the goods leave our warehouse. This may occur a few days after your order is confirmed.

What currency will be used?

The currency used in all the European Community countries is the Euro (EUR), except for the United Kingdom where the pound is used (GBP). Purchases made in the United States occur in Dollar (USD).

Are online purchases safe?

The STEFANO RICCI online boutique uses special systems to control and check all the transactions that take place on the website, including Secure Sockets Layer (SSL) to allow for cryptographing all potentially sensitive data.

Why has my payment not been accepted?

If you encounter a problem there may be various reasons why your payment has not been accepted: check the credit card you entered at the time of placing the order, such as expiry date, card type and number. If the problem still persists please contact our CUSTOMER SERVICE.

What is a CVC/CVV Code?

This is a credit card verification code which is necessary to increase the security of the transaction. It is a 3 or 4 digit code you may find on the back of your Visa/ MasterCard or on the front of your American Express card.12727
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